NOTE: Expect Australia Post Shipping Delays during the COVID-19 period. Express Shipping timeframes are not guaranteed during this period.
FREE Shipping (Australia Post eparcel) for orders over $30 Australia Wide for most products.
- 1 - 2 days from dispatch for Sydney metro shipping
- 2 - 3 days from dispatch for most major city addresses
- 4 - 12 days for WA and regional centres
Express Shipping Next Day Delivery (from the dispatch date) - Check the shipping calculator on the specific product page
- Australia Post PACK & TRACK is availble to many countries. Please check the 'shipping calculator' on the product page for availability and price. Please expect some shipping delays on International shipping due to COVID-19.
- Australia Post Economy shipping is not available over the COVID-19 period and it will return hopefully soon.
Same Day shipping up to 1pm for weekdays.
We use Australia Post eparcel & TNT, whichever is the lesser price for your region. We have very good shipping rates due to the volume we send:)
Due to COVID and the increased shipping volumes, Australia Post are unable to commit to parcels arriving in time for Xmas if ordered after the 12th December, 2020.
For wholesale orders, we mostly use TNT so this does not apply.
Update on Australia Post operations for Melbourne
Earlier this week Victorian Premier, Daniel Andrews, announced that stage 4 restrictions will apply across Melbourne until 13 September 2020.
We continue to work with the Victorian Government during this difficult time, to ensure our community receive the essential services and items they need in a timely fashion.
Australia Post has been classified a "Permitted Work Premise" so we can continue to operate with on-site operations but with some clear restrictions.
Whilst our Post Offices are confirmed to remain fully open, you may have heard the Victorian Government restrictions will require us to reduce our workforce in our operations and deliveries network by one-third. At this stage, this requirement will be effective from 11.59pm Sunday 9 August 2020.
We are prepared in our sites to meet weekend requirements and will use this time to progress our contingency planning and adapt our operations to deliver the best possible service for our customers over this restricted period.
Our priority is always the safety of our people and the community, and we're closely following Australian Government advice on managing COVID-19 in all our facilities and our delivery network.
I want to reassure you we are currently working very closely with the Government on this and will keep you updated once our position is confirmed.
Thank you for your ongoing support and patience during these challenging times.
Executive General Manager,
Business, Government and International